Class and Workshop Policies
Unfortunately, we cannot schedule classes around individual schedules. Please be sure that you can attend all classes in a session before you sign up. Missed classes can not be made up or refunded.
Should we cancel a class, all registration fees will be refunded.
In the event a student should need to cancel a registration with 1 week’s notice, we will credit the fee toward a future
Orders place through the website will be shipped via USPS, Priority, within 2 business day.
If you need to rush the shipment, please specify that in the “Special Requests” section on the Shopping Cart, and we will do our best to accomodate.
If I am on vacation, there will be a notice at the top of the website, orders will be shipped when I return
We want you to be happy with our merchandise! If you should find a purchase to not meet your expectations, please Contact us to arrange a full refund if returned within 30 days, unopened.
Of course, defective merchandise will be replaced at our cost, once we receive the defective items.
Please Contact us to make arrangements in the event you wish to return something.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors.
The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
When you contact us via the Contact Form the only way we can respond to an email is by replying to the email address you supply when filling out the contact form. The “from” email that comes to us is from this website, so please take care to make sure that the email address you supply is the correct one for us to use to send a response.
You may need to check your spam blocking software to make sure that replies from www.ArtoftheTangle.com are not blocked.
We use MailChimp to manage the newsletters. MailChimp is one of the top contact list managers, and complies with all anti-spam rules. If you subscribe to the mailing list, you may unsubscribe at any time.
Paypal is used for all financial transactions. We do not collect any creditcard data, and are 100% PCI Compliant